Solution-Oriented Conflict Management
Strategies for effectively handling conflict situations in the academic world
Conflicts, intelligently handled, are an opportunity for personal growth and a chance to deepen relationships. Conflicts are present in daily life, but also of course in the wider business world. Whether you are a participant in a conflict, or attempting to mediate one, it is always useful to acquire new strategies and new ways of behaviour in conflicted situations. This allows greater flexibility in dealing with different scenarios and characters and reduces eventual suffering. This seminar provides both the opportunity to reflect on one's attitude to conflict, and to put new techniques into practice.
Content
- What is conflict?
- Positive role of conflict - learning effect in conflicts
- Conflicts without suffering - conflicts seen as creative puzzle-solving
- Typical conflict situations (Relationships with supervisors, clients and colleagues)
- Solutions to disagreements and criticism
- Intercultural competence in solving conflicts
- Diversity in the team as a potential rather than a conflict
- Dealing with dependency
- Diversity-competences
- Strategies for dealing with unfair communication (provocation, intrigue, etc.)
- Implementing win-win solutions successfully
The seminar comprises inspirational input, exercises, small group work and group discussion. A lively learning atmosphere is created, and sustainable results obtained.
Lecturers
Mark Edwards
Mark has been working with doctoral students in Germany to help them transform their communication in English for more than twelve years. He began his career by co-founding and operating a successful marketing and graphic design business. Following this, Mark gained more than fifteen years' experience of working in blue-chip companies (British Petroleum, GlaxoSmithKline) and as a National Training Manager for a network of over 300 businesses. Since 2010, Mark has been successfully delivering specialised English courses in Germany in association with Kompetenzia International. Clients include major universities and research institutes in Berlin and all over Germany. His approachable presentation style adds a touch of warmth and geniality to the most serious of topics.
https://www.kompetenzia-international.comDate
Tue, Sep 15, 2026 9:00 AM - 12:00 PM
Language
Target Group
Costs
| PhD UP/EDUC | 25 € |
| Postdoc UP/PNB*/EDUC | 37.5 € |
| Partner institutions | 140 € |
| Extern | 170 € |