Giving and Receiving Feedback

Giving effective feedback is a keycompetence for successful leadership and collaboration. Feedback is not limitedto supervisors addressing team members—it also flows between colleagues andfrom employees to their managers. In short, feedback works in all directions.The challenge lies in the implementation: feedback becomes truly effective onlywhen it is delivered thoughtfully.

Content

This practical workshop focuses onexactly that — the implementation. After short inputs, we will explore andanalyze real-life situations, ideally drawn from your own experiences.Together, we will examine what works, what doesn't, and how different approachescan shape the conversation and influence outcomes. By the end of the workshopyou will:

• have a clearer understanding of your role in a feedback conversation and of the requirements such conversations entail.
• reflect more intentionally in advance about the desired outcomes of their discussions.
• have improved your ability to listen carefully in order to better grasp the intentions, needs, and challenges of the other person.
• have practised formulating and asking questions that help you better understand your counterpart's perspective.
• have gained initial experiences in expressing your own feedback in an appreciative and appropriate manner to foster openness towards the conversation partner.
• have explored different ways of receiving feedback from others professionally and responding to it constructively.

Methods

In addition to short inputs, you willregularly take an active role by practicing and trying individual elementsyourself. You will also receive feedback from your peers and from the trainer.